InMotion Hosting makes a point of offering several different website hosting packages aimed at the business owner who needs reliable and feature-rich hosting. So who better to tell us about their services than Kathryn Marr, co-founder and CCO of Blue Ivory Creative? For three years now, Kathryn has used InMotion to host the site for her own web design firm as well as recommending it for her clients. Here’s why she chose InMotion and why stays with them.
Hello Kathryn and welcome to Bitcatcha! Could you please start by telling us a bit more about you and your company?
I grew up in South Carolina as part of a hard-working family who never took time off for vacations. I always knew I wanted to explore the world and have a career on my own terms so it was natural that I developed a passion for entrepreneurship. I went to college and developed my leadership, sales and marketing skills while being mentored by top professionals such as one of the developers of Adobe Illustrator.
Today, I am proud to help other entrepreneurs create their own lifestyle through Blue Ivory Creative, the company I co-founded with my partner, Luke. My role in the company is to handle graphic design, web design and social media for our clients.
That is a great background! So, which InMotion hosting plan do you use and why did you choose it?
I have the Business Power Plan with InMotion Hosting. I chose this one because it allows me to host multiple websites from my account, which provides added value for my web clients. It works very well for my needs. However, I will be switching to the Pro Plan to host unlimited websites very soon.
"I have the Business Power Plan with InMotion Hosting. I chose this one because it allows me to host multiple websites…"
I also maintain several hosting plans for my clients on InMotion hosting. So I do have experience managing VPS Hosting and Dedicated Server hosting, as well.
InMotion seems to be a good choice, especially for business hosting, but they have a lot of competition in the marketplace. Do you remember why you chose them originally?
I chose this company based on all the features included in their packages for which other hosting companies charge extra. One of the biggest appeals to me was the automatic backups they do for every site every 24 hours. This has saved me multiple times! I had also heard great things about their speed and customer support and that really appealed to me. Finally, they’re ranked the #1 Business Host, and that stood out to me instantly.
"One of the biggest appeals to me was the automatic backups they do for every site every 24 hours."
InMotion does have a lot going for them! You mentioned they’ve gotten good marks in regards to their customer service. Can you share a recent experience with the technical support department?
My experiences have always been excellent.
Recently, I made some updates to my website and, in the transfer process, somehow lost a lot of the content of my site. Panicked and certain that I lost my site permanently, I used the customer support live chat feature on InMotion Hosting’s website. The representative was polite, spoke English well, and was able to completely restore a backup that was made automatically within one hour of getting in touch with them. He also gave me tips on avoiding the same mistake again. It was a wonderful experience and, quite frankly, saved me!
"The representative was polite, spoke English well, and was able to completely restore a backup…"
That is great customer service, thanks for sharing! Can you think of any features about InMotion Hosting that you love?
I love all of the features included at no extra charge. This includes backups every 24 hours, solid state drives on their servers (which are MUCH faster!), cPanel (very important to easily manage a site), and unlimited storage space. With other hosts that I’ve used, I’ve had to perform manual backups, or have run out of storage space. So it’s very refreshing to have those features included.
"I love all of the features included at no extra charge. This includes backups every 24 hours, solid state drives on their servers, cPanel, and unlimited storage space."
Of course, not even the best web hosts are perfect. Can you think of anything about InMotion which doesn’t thrill you?
One of the cons is that you do have to pay for a full year upfront. This is perfectly fine for myself and many of my clients, but if you’re unsure about the longevity of your project, or if you’re not going to stick with InMotion, it can be a bit of a downside. Honestly, I haven’t really experienced any other cons; the customer support and uptime are excellent!
That’s great! There are some web hosts that offer month-to-month pricing, but for the long-term, it sounds like InMotion is a company you would recommend to other business owners. Is this true?
Absolutely. For nearly any type of business, InMotion hosting is extremely reliable, which is critical, especially if they sell their products online. A lot is included for a very reasonable price and the customer service has been very helpful every time that I’ve used them. I do recommend InMotion to every one of my clients and I would also recommend them to other web design firms.
"I do recommend InMotion to every one of my clients and I would also recommend them to other web design firms."
That was a glowing recommendation from Kathryn Marr, of Blue Ivory Creative. We encourage you to check out her website if you need any type of online creative work done and do check into InMotion for fast and reliable web hosting.
To learn more about Inmotion Hosting, read our Inmotion Hosting review.