Setting up a website in Singapore is actually quite easy. All you have to do is pick a host that is reliable, reputable, and performs well in that region because speed is important, and the lack of speed directly translates to loss of sales.
Sounds simple enough right?
Choosing good webhosting in Singapore might just be the most difficult choice we’ve ever had to make when we decided to set up a website right here in Lion City. There’s just so many providers and options to choose from, and they’re all pretty damn good!
So in order to help you guys pick the best web host in Singapore, we decided to roll up our sleeves, get down and dirty, and delve deep into the world of web hosting in Singapore.
Here’s a chart with a quick rundown of our tests:
Just pick the cheapest one and run with it! It’s just a website, who cares right?
Selecting the wrong web host can be downright detrimental to your business and web presence. A webhost is like a foundation to a building – without the right base, everything is eventually gonna fall apart. Ideally, you’ll want your foundation to be strong, fast and reliable. Let’s have a look at the factors and features every good web host should have.
In order for us to rank and review the web hosts fairly, we purchased their hosting plans and set up test sites for each of the web hosts, testing them for uptime, customer support, and most importantly, server speed. We made sure that our test sites were physically hosted on the companies’ Singaporean datacenters, so that we could run our server speed test on all 4 brands using the same parameters.
Using Bitcatcha’s very own Server Speed Checker, we sent pings from 8 different locations around the world, measuring the time it takes for the servers to respond to each one of those pings. We then rank the web hosts from A to D, depending on how well they perform against Google’s recommended response time of 200 ms (If their response time is below 200 ms, they’ll be ranked A).
This is actually quite important because if you pick a host with slow response times, it’ll take longer for your site to load up, causing your customers to lose interest, which loses you the sale. Fun fact – Amazon could lose up to 1.6 Billion USD per year if their site is slowed by just one second!
Okay, so we’ve rambled on long enough about our boring testing methods and guidelines, so let’s have a look at our test results starting with our favourite host, SiteGround!
Out of the 4 website hosts featured, Siteground is the most reputable, known internationally for their excellent customer service. They’ll respond to any of your issues quickly, and they are a tremendously knowledgeable bunch. If you ask nicely, they’ll even tell you where to find the best chilli crab in Singapore (OKAY I’M KIDDING!). Our problems were solved without transferring us to different departments, saving us the hassle of repeating our issues over and over again until somebody can help us, which is a major time saver.
Feature wise, we were surprised to find that Siteground gave us the best bang for buck, especially when they’re the biggest brand out there:
All for a super affordable low-low price of SGD8 a month (I eat snacks more expensive than that!). Throw in additional perks like their ready-to-use caching system and their SuperCacher, and SiteGround has a clear advantage over the rest.
When we put the host through our unique server speed checker, SiteGround produced phenomenal results, with a worldwide average ranking of 148.38 ms, and an average of 57 ms in Sydney, Singapore and Japan! For the benefit of our readers who don’t understand what these numbers mean – It’s blazing fast!
SiteGround Singapore In Action
Next, we tested one of Singapore’s finest, combed through their features and sweet talked their customer service team, just to help you decide which host to go with. Surprisingly, for a brand as prominent as them, their customer service is…to put it in milder terms, not great. it took them 12 hours to respond to an issue we encountered while setting up the test site. 12 hours! That’s 3 and a half days in dog years! Fortunately, when they DID respond, the issue was resolved quickly and professionally.
Feature-wise, Vodien did quite well.
Not bad right? Everything seems comparable to SiteGround so far. Everything except for the price. You see, for us to get an accurate apple-to-apple comparison data, we had to use Vodien’s bizValue plan. In other words, this is their super expensive, premium package, which costs a whopping SGD50 a month. I don’t know about you guys, but to me, that’s seems mighty expensive.
Thankfully, Vodien seems to justify their prices when it comes to server speed. With a worldwide average ranking of 156.25 ms and 67 ms in Sydney, Japan and Singapore, you know that your customers aren’t waiting long to load up your site. Numbers-wise, they are slightly slower compared to SiteGround but at anything below 200 ms, you won’t be able to tell the difference.
Vodien Singapore In Action
Looking at the competition and their features, I’d say that A2 Hosting has their work cut out for them. With their superb features and additional benefits, the previous 2 hosts have set the standards pretty damn high….but it seems like A2 Hosting has no issues meeting (and in some cases, surpassing) those standards. As an international provider, A2 Hosting is expected to be reliable and fast with excellent customer service. Now we didn’t get a chance to listen the dulcet tones of their customer service operators because we didn’t encounter any issues with our test site, but when it comes to speed and reliability, we can safely say that A2 Hosting is A-Okay.
When we ran our server speed test on A2 Hosting, we didn’t expect much from them but we were pleasantly surprised at the results – A worldwide average of 176.13 ms, and an average of 137 ms in Singapore, Sydney and Japan. On paper, their numbers may not perform as well as SiteGround, but at speeds under 200 ms, loading up your page is practically instantaneous! We also appreciate the fact that we didn’t encounter any issues whatsoever, and we think that they are pretty damn reliable.
Let’s talk features!
Their A2-Optimised feature is swell and it works really well with different CMS. Their proprietary tech also gets along really well with WordPress, Joomla, Magento and others, pushing the system to give you the fastest speed possible at all times!
Now, take in everything you’ve read about A2 hosting, all the features, the speed, everything – how much would you pay for service like this?
SGD15 a month?
This package will only cost you a mere SGD7.28 a month. That’s less than a plate of economy rice with drinks!
A2 Hosting In Action
When someone talks about local Singaporean web hosting, the one brand that always come to mind is Exabytes. Established way back in 2001, Exabytes is the oldest player out of the 4. Over the years, they’ve established a strong presence in the market, forging relationships and connecting with their customers. Some of our friends swear by them, having used their service for over ten years. So, with their reputation as a ‘big brother’ in the industry, we couldn’t wait to see how they fare when compared against the other big boys.
Speedwise, Exabytes performed quite well. They produced a worldwide average of 178.25ms on our server speed checker (which is just marginally slower than A2 hosting’s results) with an average of 148ms in Singapore, Sydney and Japan. These numbers may not look too good when compared to the rest we tested, but they are still below 200ms which is still super-fast.
Looking at the features and benefits, Exabytes is the Exabest. Everything that you need to build a website, they sell. It’s essentially a one-stop shop for site building and hosting. They also tick all the right boxes and have all the required features (which may not be as exciting as the competitors, but they’re still pretty decent). Let’s have a look at the list:
As mentioned their features may not be as strong as the competitors, but Exabytes makes up for it in terms of convenience – everything I need is right on their site, I don’t have to look for a separate site builder. There’s only one drawback though – the price. Just like Vodien, Exabytes offers the same features as their international counterparts…but only with their premium Ebiz Lite Pro plan, which costs SGD14.99 per month. My personal opinion, It’s a little on the high side, and I wouldn’t be able to justify the cost.
Exabytes Singapore In Action
We had a lovely time reviewing these 4 brands, but it also made it super difficult for us to pick a winner. Statistically speaking, all 4 of them performed well – some better than others on paper but not enough to really make a difference in real world applications. It boils down to a matter of preference (some people might prefer local Singaporean hosts, some might prefer international ones) because each one of these brands are excellent, with impressive features and numbers to back them up.
However, the main deciding factor for us would be the pricing. SiteGround and A2 Hosting gave us everything we needed with their entry level packages, which costs below SGD10 per month. The local brands could compete, but only with their premium packages which can cost up to SGD50 per month. Their entry level packages come with only HDD storage options, which isn’t ideal especially as we’re dealing with speed and load times. They also seem to lack 24/7 support, something which is quite important to us.
So due to their price, speed and excellent customer support, I’d have to say that SiteGround is the best web hosting in Singapore for us, but if you prefer to go with any of the other brands, you needn’t be concerned – they all perform really well locally and internationally, as justified by our server speed checker. All of them performing better than Google’s recommended 200 ms, which means their awesome rating is 10/10!
To recap, here is our top Singapore host:-
We hope that this article helped you in deciding on a web host. Drop us a line if you have any questions!