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Fantastic service and friendly support even when you do stupid shit like delete a database. (source)
I wrote at 1am on a Monday/Tuesday overnight. I got answered relatively quickly. It was pretty clear that poor David R was handling more than one question at a time, but he knew the answer to my question. I am VERY happy to get a live chat 24/7. Very happy. He knew what I needed. I wish I got a different answer but that’s not about David. I also wish I had undivided attention but at this hour of the night I’m happy to not be at my old host where they made me submit a ticket and I had to wait for them to reply whenever they felt like it. (source)
BBB has determined that GreenGeeks, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. (source)
I abandoned my old hosting company due to ever increasing prices and long waiting time on chat support. Green Geeks seem to offer same service with fair price, and support that is available and polite. Michael C. was very helpful and patient in guiding me through migration of my hosting account to GreenGeeks. (source)
GreenGeeks reduced the cost of our server by 2/3rds, saving us hundreds of dollars a month! We moved from a dedicated, managed server to an unmanaged vps server. The migrated the largest 30 sites FREE for us. (source)
Do you have any experience with the host? Have your say on GreenGeeks here.
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Want some environmental concern mixed in with robust features and high tech support in your web hosting company? Then GreenGeeks should be the front runner in your search for a new hosting service. This company has a good reputation – and here’s why.
GreenGeeks is headed by CEO Trey Gardner. You might have heard of him before. He is very vocal and involved in promotion of his company as well as personally vested in providing the best technology combined with great customer service.
GreenGeeks has been around since 2008 and has always been privately owned making this web hosting service one that isn’t constrained by the rules of a huge parent company. Of course, that small size and independence can be a good thing AND a bad thing but in this case, it seems to be a positive.
One way this works in GreenGeeks’ favor is in their innovative approach to being environmentally friendly. Their name isn’t just a popular catchphrase; it is based on the company’s commitment to replace three times their energy usage by purchasing wind energy credits that are credited back to the grid. In fact, their carbon footprint is actually negative due to this 300% wind power.
Doing business with a green company is nice, but what does that mean for you? Let’s take a look at the features you get with a GreenGeeks shared hosting plan. As with many hosting providers, GreenGeeks provides unlimited space, bandwidth, domains, emails and databases. They will migrate your current website for free or provide a free starter site. But here’s a feature that is unique to this company: you get a free domain name over the life of your account. It’s not just free the first year; as long as you have an account with GreenGeeks, they will keep providing your domain free at no charge. It may not add up to a huge amount of money, but it’s a nice touch.
Geeky features include SSH access, custom cronjobs, customizable PHP, PHP caching and support for Perl 5 and Python (but not Ruby on Rails). All of this is manageable via the popular cPanel console and comes with a 99.9 percent uptime guarantee.
What about customer service? No matter when you need help, you’ll get it since the support department is available 24/7/365 (via chat and email only). The staff members are never outsourced; all are based in North America and speak English clearly.
You really get a lot of great features and support for a mere $3.96 a month, the cost for first-time customers who sign up for a three-year period (you can pay month-to-month if you wish, but the price goes up to almost $10 per month). If you are not satisfied for any reason within the first 30 days of your contract, cancel and get a full refund of your hosting fees.
Is GreenGeeks a good pick for the newbie website owner? Yes. How about for the seasoned IT professional? Yes. For those who need a lot of hand-holding, it’s available and for those who want the freedom to customize their site, those features are included. Overall, the shared hosting plan from GreenGeeks is a good one offered by a trusted company at a great price.