|Up for:||Overall uptime:|
|33d 16h 6m|
|US (W)||US (E)||London|
|Recommended For||Key Features|
✓ Full Range Host
For years the Site5 servers were very stable. If my memory serves well, all down times were scheduled maintenance and I was well informed ahead of time. I think I never ever encountered surprised service interruption, not even had to ask them to restore backups, repair databases, or whatsoever. (I used to make this kind of requests with previous providers.) (source)
I haven’t been using site 5 for long, and the recommendation from a friend was glowing. I’ve used many hosts before, and I’m happily impressed with the amount of time and care the Site5 team gives me, no matter what. (source)
I’ve been with @site5 for about 6 years now. love them. was reported a hack to a wordpress blog before I even knew it happened. (source)
@site5 Thanks for making my hosting transition seamless! Dawn in support has been amazingly patient. Really appreciate all the help! 😀 (source)
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Nearly everyone has a website they need to host these days, but not all of them understand – or even wish to understand – how to add custom coding and design elements to their web pages. If you are one of those who is interested in design and development, you need a web hosting service that provides the features and the leeway you need to put your mad skills to work. Site5 does just that – and more.
Site5 is just one brand under the umbrella of the World Wide Web Hosting company located in Fayetteville, Arkansas, USA. The company’s inception was back in 1999, when it was founded by Matt Lightner and Rod Armstrong as a small upstart offering user-friendly and reliable, yet powerful and fast, web hosting. This pair of founders is still on the payroll, however they have handed the management reins over to the current CEO Ben Welch-Bolen and President Joel Brown. Although there isn’t an actual physical headquarters where staff meetings take place, it looks like Site5 provides a fun work atmosphere, if their whimsical company description (elves working in a forest of magical technology) is any indication.
This company has access to 23 different datacenters across the globe, located in the US, Canada, South America, the UK, Europe, Australia and Asia. Customers can choose the location of their preferred server, but additional fees might apply to migrate from an assigned datacenter. Cloud hosting is only available in the Dallas, Texas and Amsterdam, the Netherlands, datacenters.
You will find that the differences between Site5 and their competitors start with the company philosophy. For one thing, their staff is 100 percent remote. Not only this an admirably green way to do business, it allows them to employ the best of the best throughout the world. Reliable and guaranteed performance is the principle they apply to providing web hosting packages to their customers – everything from shared hosting to a full gamut of cloud hosting options, reseller accounts, semi-dedicated, managed VPS and dedicated servers. To access all the features of your hosting plan and your Site5 account, including the cPanel control panel, the company provides a proprietary portal referred to as “Backstage.”
Another Site5 corporate philosophy is to limit the number of shared hosting accounts that reside on a single server. Sure, they could make more money by using fewer servers and cramming them full of data, but that isn’t the way Site5 works. In fact, they provide a 99.9 percent uptime guarantee based on technical analysis of server configurations, their years of experience in formatting the structure and architecture of their network, as well as continually upgrading to the latest, most reliable hardware available.
Site5 offers more than an uptime guarantee. They also guarantee customers a six-hour response time to support issues; if a customer support representative doesn’t get back to you within this timeframe, you are eligible for a $1 credit to your account, per ticket. A hefty 45-day, 100 percent money back guarantee applies to all shared and reseller hosting packages.
Speaking of support, Site5 provides fully in-house customer support. It is never outsourced, although you can expect a support rep to contact you from a different country since they all work remotely. However, all of their staffers speak fluent English and are fully trained in the services and products Site5 offers. But perhaps what is really standout about this company is the fact that their upper management members will personally contact you if you ever rate your support experience as less than acceptable.
Site5 is a web hosting company that stands out from the crowd in terms of their corporate philosophy, their cutting-edge technology, superior support and packages with all the features and user-friendly management tools you could ever want. They are different – in a very good way.