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The Most User-Friendly Web Host Ever? A Guide to HostGator Cloud’s Dashboard

By    Last updated September 17, 2017   News & Update

Web hosting often suffers from one big problem:

 

Poor user-experience.

 

Especially for beginners, it can be complicated, daunting, and frustrating to figure out the technical aspects.

 

You notice this most when you load up the standard “cPanel” that comes with most web hosts. This is the console or dashboard used to manage the server and settings.

 

You know the one I’m talking about. The one that looks like it was designed in the 1990s:

 
 

cPanel Old Design

 

 

If you’re a beginner to web hosting, the control panel is a daunting place. Not only is the language and jargon complicated, there’s no logical place to start.

 

Isn’t it about time one of the major web hosts created something more up-to-date? More user-friendly?

 

 

Enter HostGator Cloud

 

HostGator is typically known for its budget shared hosting. But we recently got our hands on their new cloud hosting service.

 

The performance blew us away. We set up a test site and monitored the speed and uptime of HostGator Cloud. It recorded 100% uptime and some of the fastest speeds we’ve tested here on Bitcatcha.

 

(Check out our full review on the performance of HostGator Cloud.)

 

But here’s the thing we really loved about it: the new dashboard!

 

HostGator Cloud has thrown out the ugly old cPanel and replaced it with a new, stylish, intuitive dashboard. It looks like this:

 

 

HostGator Cloud cPanel Design

 

 

Much better.

 

Special Offer : 

Bitcatcha readers get 30% off HostGator Cloud. Simply enter “bitcatcha” at the HostGator Cloud checkout.

 

In this post, we’ll run through all the unique features and help you get to know HostGator’s dashboard and control panel a little better.

 

Starting From The Top

 

There are two parts to HostGator Cloud’s dashboard. And it helps to think of them as beginner and advanced options.

 

  1. Customer dashboard
    Where we manage billings and general web host settings. (Beginner).
  2. The Control Panel
    Where we manage more technical server settings. (Intermediate – advanced)

 

Let’s start with the customer dashboard.

 

 

HostGator Cloud’s Customer Dashboard

 

Step 1: Log In

 

 

 

 

Step 2: Edit And Manage Account Details

 

The first screen is where you edit all the usual account and billing details. You can also change your passwords and preferences here.

 

 

General Settings Page

 

 

But let’s skip straight to the ‘hosting’ section. Unlike some other hosts, you can set up your website, manage the settings and see your stats directly from here.

 

 

Website Settings Page

 

 

Step 3: Install WordPress and Create a Website (With One Click)

 

Beginners will definitely appreciate how easy it is to create a quick website through HostGator. Start by navigating to the “Hosting Dashboard” tab and clicking the “WordPress 1 Click Installer.”

 

 

Install WordPress in 1 Click

 

 

Here, you’ll be prompted to choose the domain you want to set up WordPress with.

 

 

Set Up WordPress

 

 

Confirm the domain and enter your admin details. Then hit ‘install now’.

 

So, technically it’s two clicks, but it’s still super easy!

 

You now have a very rudimentary website up and running. All you have to do is follow the prompts to edit the design and add content.

 

 

Step 4: See Your Global Servers in Action

 

With your website now hosted on HostGator, you can see a snapshot of your web host’s stats. Let’s switch to “server performance.”

 

 

Global server settings

 

 

The first thing you see is a map showing exactly where in the world your data centers are based.

 

With HostGator Cloud, you can see there are four servers spread across the world. (On a typical ‘shared host’, you’ll get just one server location.) It means you’re going to get fast loading speeds no matter where your audience is.

 

 

server performance

 

 

Step 5: See Your Website Analytics Snapshot

 

You also get a quick snapshot of your website hits and visitors. It’s no substitute for a detailed Google Analytics dashboard, but it’s great as a quick glance.

 

 

Traffic analytics

 

 

Step 6: Are You Using Too Much Resources?

 

You can also see your CPU and RAM usage. These simple and easy-to-read dials let you know if you’re using a lot of resources. (We’ve used a lot of different web hosts, and trust us, this information is not always easy to find!)

 

HostGator Cloud suggests trying to keep these dials below 70%. Any more than that, and it might be time to upgrade. As you can see on our small test site, we’re well within the 70% margin.

 

 

Monitor your CPU and RAM usage

 

 

Step 7: Check Out The Added Extras And Freebies

 

HostGator Cloud also comes with a handful of added extras you can unlock right here in the dashboard. In particular, $100 free advertising with Bing and Google.

 

 

Added Extras And Freebies

 

 

Step 8: Create An Email Account

 

Setting up an email to accompany your website (i.e. [email protected]) is often trickier than it should be. But not with HostGator. Just click the email tab, then hit this massive button:

 

 

Create an email address

 

 

Enter the new email you want to create and add a password. You’re good to go.

 

 

Step 9: Integrate Google Analytics

 

If you want a more detailed insight into your website traffic, you can integrate Google Analytics right here in the dashboard.

 

 

Integrate Google Analytics

 

 

Step 10: Manage Your Files And Folders

 

Here’s where you might upload files directly to your server (like a WordPress theme zip-file, for example). This is a little more advanced, and techies might prefer to manage this from the full control panel instead. (More on that later)

 

Beginners will want to keep it simple and use the one-click WordPress installer mentioned earlier.

 

 

Manage Files And Folders

 

 

Step 11: Add New Domains Or Subdomains

 

HostGator Cloud gives you a super easy way to create addon domains (to host additional domains from your account) and subdomains. Subdomains are simply URLs that lead to different parts of your website.

 

You don’t often see this option presented as clearly and simply as HostGator’s.

 

 

Manage Domain Name

 

 

Step 12: If You’re Running An Online Store, Unlock The SSL Certificate

 

HostGator Cloud gives you free access to an SSL certificate. (This is a secure encryption for your site – essential for online stores or anyone processing customer data).

 

Note : 

If you’re running the ‘Hatchling Cloud’ package (the entry level), you’ll need to upgrade to ‘Baby Cloud’ or ‘Business Cloud’ to access the SSL certificate.

 

 

SSL Certificate

 

 

Step 13: Ramp Up Your Security And Back It Up!

 

There’s nothing worse than getting hacked or losing all your website data. That’s why security and backups are right at the top of my list for web host essentials.

 

HostGator’s dashboard makes it easy to keep control. Enable the SiteLock security, and HostGator will regularly (and automatically) scan for malware. Then enable daily backups to ensure you never lose your hard work.

 

 

Manage Website Security

 

 

HostGator’s dashboard is great here because you can see the security and backups working. It’s peace of mind.

 

 

Step 14: Easily Submit And Track Support Tickets

 

When you’re running a website, you need to know there’s a good support team to help. Just in case something goes wrong. The HostGator dashboard has a simple and intuitive way to submit a problem.

 

 

Submit & Track Support Ticket

 

 

Even better, it lists all your open and previous support questions, so you can track the progress and chase it up if you need to.

 

Verdict so far: So, that covers all the essentials in HostGator Cloud’s customer dashboard. As you can see, you can manage all the important stuff from this simple dashboard. No jargon, no technical know-how needed.

 

HostGator have done a great job of making the experience as user-friendly as possible. If you’re a beginner or you don’t want to fiddle with the advanced features, you can manage (pretty much) everything from this one customer dashboard.

 

But, if you want a little more control and a handful of advanced features, you’ll want to load up the cPanel. Let’s take a look.

 

 

HostGator Cloud Control Panel

 

HostGator’s control panel contains most of the features listed above, but it also expands your options for more advanced users.

 

 

Step 1: Check The Sidebar Statistics

 

On the right-hand side, you’ll see all the essential stats at a glance. Highlights include web traffic from yesterday, last week, and the last month.

 

 

traffic stats

 

 

After that, you’ll get an update on your backups. This is one of our favourite features of the dashboard because it gives you instant reassurance that your website is safe.

 

 

backup

 

 

Step 2: Edit Your WordPress Theme And Add Plugins

 

Everything you need to design and improve your website is found right here in the control panel. On the left-hand side you’ll see a handful of choices including ‘themes’, ‘plugins’, and other one click installs.

 

 

WordPress Themes & Plugins

 

 

Step 4: Advanced File Management

 

You’ll remember we talked about uploading files on the customer dashboard. Well, here you can explore the advanced features.

 

 

Advanced File Management

 

 

Again, you can upload website files (like a WordPress theme zip file) as well as plugin files or images. You can also use the ‘directory privacy’ option to add a password to all files. Great for extra security.

 

If you prefer to use an FTP (File Transfer Protocol) to securely transfer your files to the server, you can do that too. You can easily create and categorise your web disks (where your files are stored).

 

And lastly, you can backup all your website files at the click of a button.

 

 

Step 5: Advanced Database Options

 

The database section on HostGator’s control panel is predominantly for advanced users. If you’re just running a blog or small website through WordPress, you probably don’t need to worry about this.

 

(All you need to know is that the database is where all your files are stored and retrieved from, and MySQL is the programming language used to manage or edit the database).

 

 

Database Options

 

 

But for advanced users, HostGator’s dashboard gives you simple access to change your database settings to fit your programming needs.

 

 

Step 6: Advanced Email Settings

 

Setting up a simple email address on your web host can be done on the customer dashboard as explained earlier. However, if you want to tweak the settings, set up filters, autoresponders and encryption, this is where you’ll find all these options.

 

 

Email settings

 

 

You can also use this space to install ‘G Suite’ which allows you to integrate Gmail, shared Google calendars and Google Drive features to your website. (Note: this usually comes at an additional cost).

 

 

Step 7: Tighten Your Security Even Further

 

As well as the standard HostGator security features, you can tweak your own settings. In particular, you can block IP addresses (if a particular IP address is spamming your website, for example).

 

 

security tools

 

 

You can also block ‘hotlinking’. This is when other sites display your images or files on their site, using your bandwidth and resources to do so.

 

Finally, advanced programmers can access SSH (Secure Socket Shell) which gives you a secure method of accessing a remote computer (if you want to securely upload files that are located elsewhere, for example).

 

 

Step 8: Install Your Preferred Programming Language Software

 

This is another advanced option for programmers. If you’re looking to build a website using Ruby on Rails, for example, you can quickly install the software to do so.

 

 

Install Programming Language Pack

 

 

You’ll also find alternative software to WordPress in this section including Weebly and Joomla.

 

Essentially, it gives programmers and webmasters a large amount of choice and flexibility for creating a website in any language and using whichever architecture they like.

 

 

HostGator Cloud Hosting Dashboard: Verdict

 

BONUS : 

Bitcatcha readers are entitled to a 30% discount on HostGator Cloud. Simply enter “bitcatcha” at the HostGator Cloud checkout. Learn more.

 

HostGator Cloud isn’t just fast and reliable, it’s also user friendly. Its customer dashboard and control panel are perhaps the most intuitive and straightforward we’ve ever used.

 

And they haven’t sacrificed any technical or advanced features to make it happen.

 

Power users will still find all the programming tools and server control they desire. But at the same time, beginners will feel a lot more comfortable.

 

Next, read our in-depth review on the performance of HostGator Cloud.

 

 

Daren Low

Daren Low is the founder of Bitcatcha.com and co-developer of the free Server Speed Checker. With a decade of experience in website development and internet marketing to his name, Daren is considered a premier authority on all things related to building and managing an online presence. Feel free to pick his brain by connecting via and Twitter.

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